Property management isn’t just about collecting rent or answering calls—it’s about creating peace of mind for landlords and providing a great living experience for tenants. At Delavan PDX Property Management, we pour our passion into every detail. Whether you own one rental or several rentals across the Portland Metro Area and/or Vancouver, we treat your investment like it’s our own.
Professional property management is a mix of systems, strategy, and a whole lot of heart. Each rental can face obstacles and hardships – that’s why our team is up every day ready to serve, solve problems, and safeguard your property. And in the bustling world of property management, each day presents a new set of challenges that truly transform property managers into superheroes—without capes, of course!
Let’s walk through the daily work we do—and why it matters.
For many individual landlords, the first thing that comes to mind when thinking about property management is rent collection. But that’s just one small piece of the puzzle. A good rental management company wears many hats—marketer, tenant liaison, repair coordinator, compliance expert, and trusted advisor.
That’s the approach we take at Delavan. Whether your property is in Portland, Lake Oswego, Clackamas, or West Linn, our goal is to help your rental run smoothly and profitably. We treat each property with the same level of care and professionalism, no matter if it is within Oregon or if it is in Vancouver, Washington.
Great tenants don’t just show up—they’re drawn in by great marketing. That’s why we take the time to do it right. When you partner with Delavan PDX Property Management, we make sure your rental listing stands out. We highlight the best features of your home and capture eye-catching images that give renters a true feel for the space. Then, we push that listing out across multiple platforms to reach as many potential tenants as possible. But we don’t stop there—we also provide in-person showings to create a real connection between your rental and the people viewing it.
Our team understands the unique draw of each neighborhood we serve. Whether your property is in the heart of Portland, tucked into the tree-lined streets of Lake Oswego, or sitting in a quiet cul-de-sac in Beaverton, we know how to speak to the right renters. Our knowledge of these bustling communities are apparent in each one of our listings to draw in those applicants.
Finding the right tenant is crucial. That’s why our screening process is thorough, consistent, and designed to protect your investment. Tyler Brunhaver, who leads our application and screening efforts, reviews every applicant carefully.
We look for:
And if your property is in the City of Portland, we follow all Portland rental screening criteria to ensure compliance with local regulations. No matter where your home is located, we hold every application to the same high standards.
When it comes to placing tenants, we don’t believe in rushing the process. The right application can make all the difference in creating an excellent tenancy for you and your home! We’d rather take the time to find someone great than make a quick decision that leads to stress down the road.
Once a tenant is in place, rent collection becomes a key part of the process. We have systems in place to make it easy for tenants to pay—and for owners to get paid. If rent hasn’t arrived by midnight on the 4th, we take immediate action. We reach out to the tenant with a four-touch approach: phone, text, email, and snail mail. This helps avoid misunderstandings and keeps communication clear and professional.
We keep you updated throughout the process so you’re never left wondering. When rent is received, we process owner distributions quickly, ensuring you get your income on time.
Let’s be honest—no one wants to get that late-night call about a burst pipe or a broken furnace! Luckily, you don’t have to. Our team is on-call and ready to handle all repairs, big or small. We have a list of trusted Preferred Vendors who we’ve worked with for years. These are professionals who understand the urgency of rental repairs and who show up ready to work. No matter where your rental is located, we can dispatch quality help fast.
But we also believe in being proactive. Preventative maintenance is key to avoiding costly surprises later. We handle annual maintenance, walkthroughs, and repairs to ensure your home stays in top shape—protecting both your property and your tenants’ quality of life. Every tenant deserves to live in a safe and well maintained home. Delavan endeavors to keep a smile on your tenants’ faces while we tackle each repair with compassion and meticulousness.
And when it comes to repair compliance for rentals, especially in regulated cities like Portland, we make sure every fix is done properly and documented thoroughly.
Want to know what’s really happening inside your rental? That’s what our routine walkthroughs are for. We check your property two times a year—or three times in the first year of management—to catch any issues early.
Our reports include detailed notes and up to hundreds of photos showing the inside and outside of your home. We don’t enter crawlspaces or attics, but we do look at everything from siding and gutters to moss buildup and leaks. These walkthroughs are one of the best ways to spot tenant behavior, maintenance concerns, or wear and tear that needs attention – we will identify these items before they may become a costly issue later down the road.
But our superpowers don’t stop there! When it’s time to renew a lease, we help you make the most informed decision possible. We provide a full picture of how the tenancy has performed—payment history, care of the property, communication, and more. Then we pair that insight with real-time market data for your area. Whether your rental is in Lake Oswego, Tigard, Beaverton, or the Portland Metro Area (just to list a few cities we serve), we run updated comps so you know what similar properties are renting for.
From there, we make a clear recommendation—renew at the same rate, raise rent to meet market value, or start preparing to re-list. Every decision is supported with data, experience, and your goals in mind. Our comprehensive analysis provides our Owners the full picture so they can make the best choice for their investment.
At Delavan PDX Property Management, we serve landlords across the entire Portland Metro Area and so many more cities, including, but not limited to:
We understand each city’s regulations, trends, and tenant expectations. That hyper-local knowledge makes all the difference in how we manage your home. Whether you own a single-family rental or a small portfolio, we tailor our approach to your needs.
We love this work! We love protecting investments. We love turning rentals into homes that people care about. We love solving problems, answering repair calls, handling compliance, and building relationships with tenants that last. That passion drives everything we do. And when you work with us, you feel it.
We believe landlords deserve a management team that’s not just professional, but personal. One that shows up, stays involved, and never cuts corners. That’s what we offer.
Your time is valuable. Your rental property is an asset. Let us do the heavy lifting so you can enjoy the benefits without the daily stress. If you’re looking for professional property management services or general support with your rental, we’re ready to step in.
The daily grind may be demanding, but our team thrives on each challenge. Our commitment transforms rentals into homes where everyone can flourish! Are you ready to see what passionate, professional property management really looks like? Let’s make your rental work for you—and not the other way around. We’re here to help (even if we don’t wear capes)!
Want to explore more of what we do behind the scenes? Check out our Unraveling Series:
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